Terms & Conditions
Welcome to MobileSathie. These Terms & Conditions explain the rules, responsibilities, and service terms applicable when you use our website and mobile repair services.
By accessing our website or using our repair services, you agree to follow the terms mentioned below.
1. Mobile Repair Services
MobileSathie provides professional mobile repair solutions including screen replacement, battery replacement, charging issues, software services, water damage inspection, and other mobile-related repairs.
All repairs are performed based on device condition, issue diagnosis, availability of parts, and technical feasibility.
2. Device Inspection & Diagnosis
Before starting any repair, our technicians inspect and diagnose the device to identify the actual problem.
Repair cost and completion time may vary depending on device condition, required parts, and complexity of the repair.
3. Customer Responsibility
Customers are responsible for taking backup of important data before submitting their device for repair.
Customers should remove personal passwords, accounts, and sensitive information whenever required.
MobileSathie is not responsible for loss of personal files, photos, applications, or data during the repair process.
4. Repair Warranty
Warranty is provided only on eligible repair services and replacement parts where warranty is applicable.
Warranty duration depends on the repaired component, replacement product, or service provided.
Warranty covers only technical issues or manufacturing defects related to the replaced part/service.
5. Warranty Does Not Cover
Warranty will not be applicable in the following cases:
• Physical damage caused by customer
• Broken or cracked screen after repair
• Water or liquid damage
• Accidental drops or impact damage
• Damage caused due to improper handling
• Third-party repair attempts
• Unauthorized opening or modification of device
• Any manual or physical damage caused after repair
Any damage caused manually or physically by the customer will not be covered under warranty.
6. Warranty Inspection
To claim warranty, the device must be inspected by MobileSathie technicians.
Warranty approval will depend on service records and inspection results.
7. Replacement Parts
MobileSathie provides quality replacement parts depending on availability and customer requirements.
Warranty and performance may vary depending on the category and type of replacement component.
8. Payment Terms
Payment details will be communicated directly with customers according to the repair service process.
Additional charges may apply if extra repairs or replacement parts are required after diagnosis.
9. Pickup & Delivery Service
MobileSathie provides pickup and delivery support for eligible locations.
Service timelines may vary depending on location, repair complexity, and availability.
10. Water Damaged Devices
Water damaged devices may have unpredictable issues due to internal damage.
MobileSathie does not guarantee complete recovery of water damaged devices.
11. Service Limitations
Some devices may not be repairable due to severe damage, motherboard issues, unavailable parts, or previous improper repairs.
12. Changes To Terms
MobileSathie may update these Terms & Conditions from time to time according to changes in services or business requirements.
13. Contact Us
For any questions regarding these Terms & Conditions, contact us: