Privacy Policy
At MobileSathie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our doorstep mobile repair services.
1. Information We Collect
When you contact MobileSathie or request a repair service, we may collect necessary information including your name, mobile number, email address, service requirements, mobile device details, repair issues and address details required for pickup and delivery.
2. How We Use Your Information
The information collected from customers helps us provide smooth and reliable repair services. We use your information for managing repair requests, arranging pickup and delivery, communicating service updates, providing customer support and improving our overall service experience.
3. Mobile Device Information & Repair Process
During the repair process, our technicians may require access to your device only for inspection, diagnosis and repair purposes.
Customers are advised to keep a backup of important files, photos and personal data before submitting their device for repair.
MobileSathie is not responsible for any loss of personal data, applications or files stored on your device during the repair process.
4. Data Protection & Security
We follow reasonable security practices to protect customer information from unauthorized access, misuse or disclosure.
We take necessary steps to maintain the confidentiality and safety of customer information provided to us.
5. Sharing Of Information
MobileSathie does not sell, rent or trade your personal information with any third party.
Your information may only be used when required to provide requested services, respond to enquiries or comply with legal requirements.
6. Cookies & Website Usage
Our website may use cookies or similar technologies to improve user experience, understand website performance and improve our services.
7. Third Party Links
Our website may contain links to third-party platforms such as social media pages.
MobileSathie is not responsible for the privacy policies, content or practices of external websites.
8. Payment Information
Currently, MobileSathie does not process online payments through this website. Any payment-related details will be communicated directly with customers.
9. Changes To This Privacy Policy
MobileSathie may update this Privacy Policy from time to time according to changes in our services, business practices or legal requirements.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us: